Usually, your package will arrive:
Domestic (USA): 5–10 business days after shipment
International: 2–6 weeks after shipment
Once your package has been handed over to the postal service, we are no longer in control of it. We cannot speed up delivery, locate a package lost in transit, or guarantee delivery dates. Delivery dates are estimates. Delays can happen for a number of reasons that are out of our control.
We pack and ship as soon as we can, but please allow 2-3 business days.
If tracking shows that your package was delivered, we cannot issue a replacement or refund.
We are not responsible for packages that are lost, delayed, or mishandled by the postal service after they have been shipped. A late package does not equal lost. Please wait until the stated delivery window has passed before requesting that we investigate or replace an order.
International orders can take considerably longer to arrive. Customs processing and delays are not in our control, and tracking may be limited once an order leaves the United States of America.
Customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country are your responsibility. These are determined by your country. We are not responsible for paying or reimbursing these charges. Please be aware of your country’s import rules before placing international orders.
** UPDATE AS OF AUG 12 2026: We are currently pausing shipping to the European Union due to new regulations and additional requirements (PPWR).
